Success Rooted in Relationships

IntraFi offers a diversified set of tools that can benefit community banks in any environment they encounter

The IntraFi product protects our funds, earns a competitive rate, and does not cost us the significant time and effort required if we were to do this ourselves.

Administratively, IntraFi made it really easy for us. The whole process was so quick and seamless. And every time I call IntraFi, whoever I speak with is terrific.

We received a ton of deposits during [a specific time], and IntraFi’s services were important in helping us manage our balance sheet and capital position through that growth

IntraFi has provided a wonderful tool for us to fund the expansion of the bank

IntraFi’s customer service is top-notch—they’re proactive, they anticipate our needs, and they do the extra leg-work to make things as seamless for us as possible. I’ve never worked with a more supportive team, much less had a negative experience.

IntraFi is a different kind of fintech. IntraFi partners with banks and provides solutions for banks. In fact, it weaves the nation's banking industry together in order to provide increased deposit insurance coverage and this ability to gain wholesale deposits. And so [IntraFi is] certainly not a competitor with banks.

IntraFi can be so helpful to banks in terms of their liability management. It can help them attract and maintain their deposits, typically from their local customers, and it can help them earn fee income in addition. I think one of the great things about it is [that] it helps community banks, particularly, compete with the largest banks for deposits and compete with money market mutual funds. And so this is something that's so important to community banks in terms of having the money they need to lend in their communities.

The service is impeccable.

I have seen nothing but forward thinking and innovation recently at [IntraFi], and I love it! There is beauty in simplicity, and [IntraFi] offers this along with bells and whistles when we need them.

Delivers a great product with absolutely phenomenal client experience. A true partner.

Customer support is awesome. They are knowledgeable and great communicators.

I would say [IntraFi] is a partner...we may not have some of the customer relationships that we have today, if we didn't have [IntraFi] services…

Throughout my career, I've heard bankers tell stories of how they've used IntraFi to earn money on excess deposits. I've also heard them tell stories about how they've increased deposit insurance coverage for large deposits from customers who wanted increased coverage. I've also heard them talk about how they've used it for municipal deposits, instead of having to pledge securities as collateral, because it's simpler and less expensive. So there are so many solutions within one relationship that I've heard [and] nothing but good comments from the bankers I've worked with throughout my career.

[IntraFi] wants to serve us. It’s all about the relationship.

I would highly recommend IntraFi to other banks. They've been such an incredible resource to us, both in good times and in bad, helping us with resources to help our customers. I also love the fact that I can be completely honest with them and transparent about our business situation. They're not competing with me. They're there to help me keep my customers, rather than to take them away.

We were one of the first banks to join the [IntraFi] network. We realized that CDARS was a game changer - one that would give banks like ours not just competitive equality with large financial companies, but a real competitive advantage in attracting local customers.

I started my career out as a bank examiner with the Federal Reserve. I can’t stress enough the importance of maintaining a strong and robust regulatory compliance infrastructure and overall risk management infrastructure. [IntraFi] being such a significant vendor or partner, really, you know we have to go through a vendor due diligence process on an annual basis. I’ve never had any issue with presenting a dozen, two dozen questions to the folks over at [IntraFi] and getting a very thorough and expeditious response from them. It shows in the culture of [IntraFi] and how they’ve been able to help us deal with our vendor due diligence and compliance issues.

I have worked with [IntraFi] since 2009, and I have been continually impressed by the way they continue to seek out innovation with not only the financial institutions in mind, but also the customer experience. Staff [is] typically top notch and extraordinarily responsive.

Great partners! Critical to achieving our on-balance-sheet deposit goals.

The resources and the individuals and the integrity of the organization are above reproach. There’s never been a question that’s gone unanswered. Whenever we've had challenging times as an organization, they’ve been by our side.